Technical Support jobs in Kitchener, ON

jobs 1 to 10 of 790

Sr. Technical Support Specialist  

OpenText Corporation TOP EMPLOYER Waterloo, ON ...Technical Support Specialist role at OpenText is more than just a job, it's an opportunity to impact lives. As a key contributor, you'll be instrumental in constructing cutting-edge information management solutions that contribute to making our customers wildly successful by providing an end-to-end technical support experience of the highest quality on OpenText products. Addressing a customer’s concern is not only technical, but also an opportunity to build on, and strengthen, our relationships... 19 hours ago

Sr. Technical Support Engineer  

OpenText Corporation TOP EMPLOYER Waterloo, ON ...technical support inquiries via chat, phone, and email • Reproduce, troubleshoot, and resolve technical issues, identifying root causes and working towards solutions • Collaborate with Product Engineering to identify defects and test software patches • Document interactions and solutions in the CRM system • Promote Knowledge-Centered Services by creating and updating knowledge base content • Mentor team members and contribute to their skill development what you need to succeed • 5+ years of... 2 days ago

Technical Support Engineer   $76,300 - $130,800

Magnet Forensics Inc. Waterloo, ON - Work Remotely ...Technical Support Engineer to join our expanding team. Reporting to the Technical Support Manager, this is a fully remote role where you will be providing high-level and highly technical customer support for our cutting-edge digital forensics tools. This role is working directly with customers who range from local law enforcement to large multinational corporations on complex issues, as well as with internal teams, including engineering and product management to provide world-class... 4 days ago

Technical Product Support Specialist (Guelph, ON)  

Trojan Technologies Inc. TOP EMPLOYER Guelph, ON ...Technical Product Support Manager , the Technical Product Support Specialist is responsible for providing world-class support to customers by addressing questions about UV water treatment products and ensuring smooth operations through customer satisfaction and meeting departmental KPIs. This position is part of the Technical Product Support Team  located in Guelph, ON, Canada and will be on site. At Trojan Technologies we believe in designing a better, more sustainable workforce. We recognize... 6 days ago

Senior Technical Support Specialist  

OpenText Corporation TOP EMPLOYER Waterloo, ON ...Technical Support Specialist will be responsible for making our customers wildly successful by providing an end-to-end technical support experience of the highest quality on OpenText products and providing support and guidance to the Technical Support Specialists. Addressing a customer’s concern is not only technical, but also an opportunity to build on, and strengthen, our relationships and partnerships with our customers. What the Role Offers Our Senior Technical Support Specialist position... 6 days ago

Technical Associate, Deskside Support - Fall 2025 Co-op/Intern   $85,000

Definity Financial Corporation Waterloo, ON ...technical support with a focus on response and resolution to support business operations. What you'll be doing:. Technical support and troubleshooting of hardware, software and application issues. Resolving incident and request tickets from the Service Desk. Installing, upgrading, maintaining and decommissioning hardware and software. Deploying client hardware. Service and support of printers and multi-function devices. Scheduling, supporting and troubleshooting video conferencing... 7 days ago

Lead Technical Support Specialist - Portfolio  

OpenText Corporation TOP EMPLOYER Waterloo, ON ...Technical Support Specialist will be responsible for following the OpenText Standard Operating Procedures to provide end-to-end high quality technical support on OpenText Portfolio products. This role will also work to address the customer’s concerns not just at a technical level but also from a customer experience perspective. The successful candidate will join an established team that provides world-class customer support through technical assistance to external customers, and other... 14+ days ago

Technical Solutions Developer, Workspace Support, Google Cloud  

Google Canada Waterloo, ON ...Technical Solutions Developers own our largest and important customer issues in addition to providing level two support to our other support teams. In this role, you will be part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. When customers cannot resolve issues themselves, you will ensure that we have the necessary tools and processes to resolve the issue. You will troubleshoot technical problems for customers with a mix of debugging... 14+ days ago

Sr Technical Support Specialist - Portfolio  

OpenText Corporation TOP EMPLOYER Waterloo, ON ...Technical Support Specialist will be responsible for making our customers wildly successful by providing an end-to-end technical support experience of the highest quality on OpenText products. Addressing a customer’s concern is not only technical, but also an opportunity to build on, and strengthen, our relationships and partnerships with our customers. This position requires strong technical and problem-solving skills. Our Senior Technical Support Specialist position offers you an opportunity... 14+ days ago

Sr. Technical Support Specialist - Cyber Security  

OpenText Corporation TOP EMPLOYER Waterloo, ON ...technical support, troubleshoot complex issues, and collaborate with product engineering teams. You'll gain expertise in cutting-edge technologies, exercise critical thinking, and thrive in a team-oriented environment that emphasizes collaboration and exceptional customer service. What You Need to Succeed. Exceptional Communication: Mastery in written and verbal communication to ensure excellent customer experiences. Advanced Troubleshooting: Expertise in resolving complex technical issues and... 14+ days ago
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