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Network Delivery Coordinator

Cogeco Inc.
Peterborough ON
full-time

position summary :

In accordance with established capacity management and monitoring procedures, policies, standards, and available tools, the incumbent is responsible for the implementation (design, planning, and delivery) Cogeco’s network infrastructure strategic projects. The Network Delivery Specialist is accountable for proactively assessing feasibility, designing, planning and deployment of OSP infrastructure to support network expansion and capacity upgrades. All activities will provide cost-efficient solutions in order to build and maintain a leading-edge technology network.

key responsibilities

  • Coordinate all (technical) OSP activities relating to the implementation of assigned strategic network infrastructure projects. This includes coordination from preliminary planning to final implementation, testing, and closure stages.
  • Conduct/coordinate technical feasibility studies to formulate possible solutions; determine associated costs and produce documentation for approval.
  • Produce high-level and/or detailed network plans for approved projects; taking into consideration optimization of the network infrastructure to meet existing/future service requirements, utilizing cost-effective methods of design and implementation
  • Produce and/or coordinate system designs for tendering and construction of Cogeco’s network expansion.
  • Determine the scope and priority of network projects - including timing, sizing, and costing prerequisites (materials, labour, contractors, utilities, etc.) in order to create a project budget
  • Provide technical implementation directions and process leadership to other cross-functional teams such as Infrastructure Delivery, Technical Operations, and/or Contracted resources to deliver expansion projects.
  • Using the process required to manage turn-key solutions, and coordinate all activities related to issuing, organizing, implementing, and controlling of projects to meet timelines, costs and standards.
  • Coordinate and ensure timely and efficient completion of construction activities by assigning work to contractors and maintaining regular contact with utilities, contractors, municipalities, etc. during construction phases.
  • Schedule, conduct, and/or coordinate field inspections to verify compliance with design and construction specifications. Initiate and approve necessary field revisions to plans to compensate for field-related obstacles and/or changes in conditions.
  • Ensure proper system documentation by communicating as-built information to the design department for inclusion in the records management tool. Highlight field revisions to enable re-calculations by the design staff.
  • Monitors and reports on contractor quality, compliance and safe work practices, use of appropriate tools and equipment, including customer service-related initiatives. Escalates issues as required.
  • Using the Contractor Governance process, monitor and report on contractor costs, compliance, safe work practices, and use of appropriate standards. Review contractor billings to validate and ensure accuracy. Escalate issues as required.
  • Procure materials and resources through the Oracle process and liaise with the Procurement/Warehouse Departments to ensure that materials required for construction projects are available and correctly accounted for.
  • Work within a broader team of Network Managers and Project Managers on various leading-edge projects as required
  • Maintains project files; prepares Capital Expenditure Authorisation forms; prepares documentation for project cost analysis and scheduling of project timelines. Keeps management and stakeholders advised of project status up-dates.
  • Coordinates and exchanges information with other departments, vendors, third parties and municipalities
  • Performs other duties and/or projects as assigned
  • As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers and the public in general. They must use available personal protective equipment at all times, and comply with all Health & Safety instructions, guidelines, policies and procedures issued by the Company.
  • To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, municipalities and third party associates; the incumbent must be constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs.

essential qualifications

academic training

  • A College Diploma in a relevant discipline or a combination of equivalent education and work experience required

WORK EXPERIENCE

  • 5+ years’ experience in communications planning, design, and implementation-related OSP systems deployment
  • 2 years of experience in a CATV environment would be an asset
  • Experience in coordinating project processes and network implementation.

specific competencies

  • Working knowledge of Internet systems, digital cable, network technology, and their interconnectivity/coordination.
  • Ability to read and understand Network Schematic diagrams
  • Knowledge of engineering and construction operational procedures, technologies, and systems design is preferred
  • Knowledge of project implementation processes and working with cross-functional teams
  • Formulate optimal solution(s) while taking into account cost, timing, technology & service availability
  • Health and Safety Certified is preferred. Good knowledge of H&S regulations and practices for construction is preferred.
  • Advanced PC skills and intermediate proficiency in the Google Suite and MS Office applications (Word, Excel, Access, PowerPoint, Project, Visio, and Outlook) are required.
  • Process-oriented with solid problem-solving and analytical skills.
  • Detail-oriented (accurate/thorough). Highly organized.
  • Strong verbal and written communication skills.
  • Experienced in effectively coordinating portions of multiple projects and working with conflicting priorities in a fast-paced environment. Ability to execute multiple tasks simultaneously, efficiently, and within a predetermined time frame.
  • Able to “think outside the box” and seethe impact of decisions/actions. Demonstrated thoroughness, follow-up, and time management skills are required.
  • Solid interpersonal skills with a winning customer service attitude and a high level of professionalism
  • Able to establish positive working relationships and work in intra-departmental work teams.
  • Self-motivated with the ability to take initiative in identifying and resolving problems independently. The ability to monitor own work for quality is required.
  • Valid Class G Ontario Driver’s license

physical demands and visual acuity

  • N/A

Location :

Peterborough, ON
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